FAQs

1. What is a stretched / unstretched destination scroll?

We offer the choice of either stretched or unstretched (rolled) subway destination scrolls, the difference is whether the printed canvas scroll has been mounted onto a timber frame. A stretched tram scroll means that the canvas is tightly stretched over a solid, kiln dried timber frame and is delivered ready to hang straight on the wall.

An unstretched scroll is just the printed scroll without the timber frame, this is delivered rolled in a tube, the reason people usually chose unstretched subway / bus scroll is either to hang the scroll over a pole making the scroll sort of draping banner, or to send overseas.

2.  How many lines should i have on my destination blind?

We recommend between 11 and 16 lines although we can always create customised designs to accommodate almost any specific requirements however 14-16 lines are ideal and make the most well balanced design.

3. How long will it take to deliver?

The standard turnaround is 7- 10 days however please allow 2 weeks in total from date of approving the personalized art order.

4. How do I design my own subway destination roll?

You simply complete the form on the ‘design your own’ page and submit it, or email us directly.

5. How much is delivery?

FREE! We don’t charge a cent for delivery, it’s included in the price of the art. We also deliver overseas, please contact us directly for prices if your destination country isn’t on the list.

6. Do you deliver overseas?

Yes, we deliver rolled / unstretched tram scrolls all over the world, for low prices, please the shipping details page for prices.

7. Is my tram destination scroll delivered ready to hang on the wall?

Yes! Everything is done for you and the scroll arrives ready to mount straight on the wall.

8. How do I pay?

We accept PayPal as the main form of payment, Paypal is simple and easy and doesn’t require you to open an account.

9. What materials do you use?

We use premium, museum grade canvas, 390gsm, UV resistant inks and the recognized market leading printing technology, an Epson 11880 wide format printer, Kiln dried, high quality timber stretcher frames.

10.  How long will it take to print my subway sign canvas?

Your finished subway sign canvas  will be ready for delivery within 5 working days however we often have them ready and delivered much quicker. If you need your scroll urgently let us know and I’m sure we can help.